1. Company Information
GLYÀURA
Unit 3, 19 Queensway, Ponders End, Enfield, ENG, EN3 4SA, GB
Email: info@glyaura.com
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services and purchase products.
3. Products & Services
- We strive for accuracy in product descriptions, images, and pricing.
- Colours may vary by device; packaging may differ slightly from images.
- All items are subject to availability. We may limit quantities or discontinue products at any time.
- Our products are inspired by the formulas, textures, and routines of Korean skincare, but they are manufactured in China. By purchasing from GLYÀURA, you acknowledge and agree that our products are inspired by Korean skincare traditions and are not made in Korea.
4. Pricing & Payment
- Prices are listed in GBP (£) unless stated otherwise.
- We may update prices, but changes won’t affect confirmed orders.
- Payment is required in full before shipment. We accept methods shown at checkout via Shopify’s secure gateway.
5. Order Acceptance
After you place an order, you will receive an order confirmation email. A binding contract forms when we dispatch the product(s). We may cancel orders prior to dispatch if:
- Items are unavailable or discontinued;
- There are errors in pricing or listing; or
- Fraudulent or unauthorised activity is suspected.
6. Shipping & Delivery
For timelines, methods, and costs, see our Shipping Policy. We aren’t liable for delays caused by events beyond our reasonable control.
7. Returns & Refunds
Please refer to our Returns & Refunds Policy on our website. For hygiene reasons, opened or used skincare products cannot be returned unless faulty.
8. Skincare Disclaimer
For full details regarding our skincare product usage, limitations of liability, and important safety information, please see our Skincare Disclaimer. By purchasing and using our products, you acknowledge that you have read and agree to the terms outlined in our Skincare Disclaimer.
9. Medical & Allergy Disclaimer
Customers should consult with a qualified healthcare professional before using any cosmetic product, particularly if they have known allergies, skin conditions, or other health concerns.
Skincare Use & Liability: By purchasing and using our products, you agree that you have reviewed all ingredient lists, conducted a patch test, and understand that results vary by individual. GLYÀURA is not responsible for any skin irritation, allergic reaction, or injury that may occur from the use or misuse of our products, except where required by law. Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition. Customers are responsible for the correct and safe storage of products after delivery. By completing a purchase, you acknowledge and accept these terms.
10. No Guarantee of Results
We make no guarantees regarding the effectiveness or results of any cosmetic product. Individual results vary and depend on factors outside our control, including but not limited to skin type, health condition, lifestyle, and adherence to usage instructions.
11. Indemnification
You agree to indemnify, defend, and hold harmless GLYÀURA, its directors, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected to your misuse of our Services or products, your breach of these Terms, or your violation of any law or the rights of a third party.
12. Acceptable Use
- Do not use the Services for unlawful purposes.
- Do not attempt unauthorised access to our systems or disrupt the website.
- Do not misuse promotions, vouchers, or referral programmes.
13. Intellectual Property
All content, designs, graphics, product names, and logos are the property of GLYÀURA or our licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written consent.
14. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages arising from use of the Services or products.
- Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
15. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, war, terrorism, epidemics, pandemics, governmental restrictions, or failures of suppliers or carriers.
16. Governing Law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes arising from these Terms or your use of the Services.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
18. Changes to These Terms
We may update these Terms periodically. The updated version will be posted here with a revised “Last updated” date. Your continued use of the Services indicates acceptance of the updated Terms.
19. Contact Us
- Email: info@glyaura.com
- Postal: Unit 3, 19 Queensway, Ponders End, Enfield, ENG, EN3 4SA, GB